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IFA Catarina Hotel

Avenida de Tirajana, 1, E-35100, Playa del Inglés, Gran Canaria, España +34-928-762812

PILEV

Services
• 24 hours reception
• Nudist solarium on the roof of the hotel
• Bus service to the beach
• Gym

Services with charge
• Parking (upon request)
• Currency exchange
• Medical service
• Massage
• Hairdresser
• Newspaper an souvenir shop
• Car hire
• Internet café
• Conference room for up to 250 people
• Audiovisiual equipment rental (upon request)
• WIFI in common areas

*** All Inclusive*** In the following we would like to give you some information about the services and rules of our " All inclusive" offer.


Please read the information below, for any clarification please speak to reception.


Hours 1 -. Restaurant Buffet "Fata Morgana". Pool Plant

-1. Breakfast. From 08:00 to 10:30. With hot drinks and juices self-service. Lunch. From 01:30pm to 03:30pm buffet with assorted cold and warm dishes, desserts and ice-cream. Dinner. From 18:30 to 21:30 (summer). Offers a varied international buffet with drinks included: mineral water, juices, wine, soft drinks and beers (no bottles, no drinks or wines list.)

2 -. Pool Restaurant "La Tasca". Pool Plant -1. Lunch. From 13:30 to 15:30. Offer 3-courses menu to choose from, with drinks included: mineral water, juices, wine, soft drinks and beer (no bottles, no drinks or wines list.) If there are many costumers allending as all inclusive service, lunch will be served in our Restaurant Buffet "Fata Morgana".

3 -. Pool Bar "La Tasca". Pool Plant -1. Beverages All Inclusive. From 11:00 to 23:00 Drinks with alcohol or without all-inclusive brand of the house, hot drinks, mineral water (no bottles), cocktails all-inclusive, etc., according to all-inclusive specific list during opening hours at the bar (10:30 to 1:00) and access to all premium brands of drinks (traditional market) with additional financial supplement under general list of beverages (available at the Bar itself). Snacks. From 11:00 to 13:30. Offering sandwiches and / or hot dogs and / or pizzas and / or chips.

4 -. Cafeteria "Venice." Pool Plant -1. Snack. From 15:30 to 17:00. Hot drinks and pastries of the day. Bulk ice cream (cups and / or balls). From 12:00 to 17:00. Optional price under list (not AI), cakes of the workshop.

Services not included in the A.I.
- Deposit and hire safe.
- Deposit and rental-pool towels.
- Rent a package of pay TV channels (according to current offer from the hotel).
- "Traditional brands of drinks.
- "Parking place (with deposit, subject to availability).
- Arcade-payment, internet, etc. - Tennis Court (private school, reservations at the reception).
- Up-grades of services (an additional cost. Consultation and sale in the hotel reception).

Summary of the basic rules A.I. in IFA Hotel Catarina In order to maintain our standards of service quality and level of facilities, regardless of choice of all inclusive, you "All-inclusive. receive services from 12:00 hours on the day of arrival until 12:00 hours the day of departure. To avoid incorrect charges for drinks that do not apply, as well as a thorough survey of the services provided, please show your All-inclusive plastic band always you will our staff to the billing of such services. Please note that only serves one drink per person at a time and take his room, to avoid unnecessary wastage of food and / or drinks. -Receive the services described if it not a change pre-notified at least 24 hours in advance, unless extreme case of force majeure. "You will have exclusive use of the customer card, which is non-transferable personal use, preventing any unauthorized guest to make use of it, and notify any potential lost reception. "You`ll be shuttle service to the beach / hotel *(several frequencies per day), with the possibility to request with 24 hours notice to prepare a picnic hosted by someone in your room. *Limited seats.


Other observations
• Prohibited the service and consumption of alcoholic beverages to persons under 18 years.
• No out drinks and / or food to other areas of the hotel other than the service points designated and consumption (restaurants, bars, cafeteria), or room or solarium.
• Beverage Service and / or food as organization of the establishment, whether or self-table, according to information stating or communicating properly.
• In compliance health safety aspects in the pool, prohibited the use of containers (cups, ashtrays, etc.) Glass pool bar area, enabling the hotel for this purpose other materials (plastic, cardboard, etc.)..
• No food service and drinks for a larger number of persons occupying the room. After identifying the customer service personnel and all-inclusive product ceiling served under this criterion for each request for services courses (one drink consumption and / or food per person in your room and order).
• The hotel address is empowered to suspend the all-inclusive service to that / The customers who do not meet the standards set for said maintenance service, with immediate feedback to the agency / client representative tour operators.
• Other general facilities of the establishment is not described or mentioned in this report under the general regime for all its hotel guests.

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