Purpose of the processing | Legal basis | Recipients | International transfers | Storage period |
---|---|---|---|---|
Management of your reservation and/or purchase via the website.
-Management of your reservation and/or purchase. -To send confirmation of the reservation. -To process, where applicable, payment of the reservation. -To send quality surveys. |
Management of the contractual relationship consisting of the provision of the eservation management services requested |
The categories of data disclosees and service providers that may access your data
are indicated in section 2 of this Policy.
We will also disclose your data to the establishment at which you have decided to make the reservation/purchase since such disclosure is necessary in order to provide our services. In this regard we inform you that the hotel’s processing of the reservation data is limited to the actual management of such data, which will be performed on the same terms as those indicated in this privacy policy. |
Your data may be accessed by technology and information systems service providers,
by entities that perform surveys and manage personal data located outside the European Economic Area.
Lopesan will adopt the relevant standard contractual clauses and will require adhesion to the Privacy Shield or additional safeguards. In addition, your data may be transferred to countries outside the European Economic Area should you decide to receive services at our establishments located outside the EU, since we must disclose your data to the hotel at which you are staying in order to for it to be able to provide the services requested. For further information on the transfers and safeguards adopted please write to: dpo@lopesan.com. |
Throughout the contractual relationship and for up to 10 years after your reservation and/or purchase on our website. |
Management of your registration as user of Lopesan’s website.
-Management as user of the website -To send confirmation of the registration |
Management of the contractual relationship consisting of providing the registration service as user of the website | The categories of data disclosees and service providers that may access your data are indicated in section 2 of this Policy. |
Your data may be accessed by data management service providers established outside
the European Economic Area.
Lopesan will adopt the relevant standard contractual clauses and will require adhesion to the Privacy Shield or additional safeguards. In addition, if you register as user of Lopesan’s website from a country located outside the European Union, we inform you that from that perspective, international transfers of your data to Spain are performed. For further information on the transfers and safeguards adopted please write to: dpo@lopesan.com. |
During the contractual relationship, i.e., until you unsubscribe as user of the website. |
Management of the queries form
- Management of requests and queries made via the contact form |
Lopesan’s legitimate interest in attending to requests for information or claims made by users of the website. |
The categories of data disclosees and service providers that may access your data
are indicated in section 2 of this Policy.
We will also disclose your data to the establishment in which you have received the services since this disclosure is necessary to reply to possible complaints or claims. In this regard we inform you that the establishment’s processing of your reservation data is limited to resolving the compliant, which will be performed on the same terms as those indicated in this privacy policy. |
Your data will be transferred to countries outside the European Economic Area only
if we provide services to you at establishments located outside the European Union,
since we must disclose your data to the hotel at which you are staying in order to
for it to be able to respond appropriately to your claims or complaints.
These international transfers are regulated by standard contractual clauses approved by the European Commission. You can obtain a copy of this information by writing to dpo@lopesan.com. |
Until the query, incident or claim has been resolved. |
To send commercial communications and subscribe to the newsletter which includes:
-Sending marketing communications. -Invitations to events. -Promotion of our products. -Sending news about developments in the industry. -Sending information of interest regarding Lopesan. |
Your consent | The categories of data disclosees and service providers that may access your data are indicated in section 2 of this Policy. |
Your data may be accessed by systems and information technology and marketing s
ervice providers established outside the European Economic Area.
Lopesan will adopt the relevant standard contractual clauses and will require adhesion to the Privacy Shield or additional safeguards. For further information on the transfers and safeguards adopted please write to: dpo@lopesan.com. |
Until you unsubscribe from the service or make clear that you are not interested in receiving our commercial communications. |