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GRAN CANARIA
  • Hotel Faro, a Lopesan Collection Hotel Lopesan Baobab Resort Lopesan Costa Meloneras Resort & Spa Lopesan Villa del Conde Resort & Thalasso Kumara Serenoa by Lopesan Hotels Corallium Beach by Lopesan Hotels Corallium Dunamar by Lopesan Hotels Abora Catarina by Lopesan Hotels Abora Interclub Atlantic by Lopesan Hotels Abora Continental by Lopesan Hotels Abora Buenaventura by Lopesan Hotels
Khao Lak
  • Eden Beach Resort & Spa, a Lopesan Collection Hotel
PUNTA CANA
  • Lopesan Costa Bávaro Resort, Spa & Casino
VOGTLAND
  • IFA Schöneck Hotel & Ferienpark
RÜGEN
  • IFA Rügen Hotel & Ferienpark
Kleinwalsertal-Mittelberg
  • IFA Alpenhof Wildental Hotel IFA Alpenrose Hotel IFA Breitach Apartments
FUERTEVENTURA
  • IFA Altamarena Hotel Villas Altamarena
FEHMARN
  • IFA Fehmarn Hotel & Ferien-Centrum
GRAAL-MÜRITZ
  • IFA Graal-Müritz Hotel, Spa & Tagungen

Customer Support

Lopesan hotel Group Customer Service Phone Service

SPAIN* +34 928 402 418  /  +34 902 450 010
GERMANY* 0800 018 2 454  /  0800 321 0 321
UNITED KINGDOM* +44 20 388 717 24
AUSTRIA* +34 800 808 962  /  0810 130 900
SWITZERLAND* +34 800 808 962  /  0848 130 900
REST OF EUROPE* +34 902 450 010
USA* (toll-free) +1 833 422 3334
CANADA* +1 833 422 3334
DOMINICAN REPUBLIC ** +1 829 954 3233
REST OF AMERICA** +1 829 954 3233
SKYPE CALL CENTER

*     Monday To Friday: 9am – 10pm       Saturday: 10am – 6pm (UTC +1)

**   Monday To Friday: 8am – 7pm       Saturday: 8am – 2pm (UTC -4)

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      • VOGTLAND
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      • GRAAL-MÜRITZ
    • Austria
      • Kleinwalsertal-Mittelberg
    GRAN CANARIA
    • Hotel Faro, a Lopesan Collection Hotel Lopesan Baobab Resort Lopesan Costa Meloneras Resort & Spa Lopesan Villa del Conde Resort & Thalasso Kumara Serenoa by Lopesan Hotels Corallium Beach by Lopesan Hotels Corallium Dunamar by Lopesan Hotels Abora Catarina by Lopesan Hotels Abora Interclub Atlantic by Lopesan Hotels Abora Continental by Lopesan Hotels Abora Buenaventura by Lopesan Hotels
    FUERTEVENTURA
    • IFA Altamarena Hotel Villas Altamarena
    Khao Lak
    • Eden Beach Resort & Spa, a Lopesan Collection Hotel
    PUNTA CANA
    • Lopesan Costa Bávaro Resort, Spa & Casino
    VOGTLAND
    • IFA Schöneck Hotel & Ferienpark
    RÜGEN
    • IFA Rügen Hotel & Ferienpark
    FEHMARN
    • IFA Fehmarn Hotel & Ferien-Centrum
    GRAAL-MÜRITZ
    • IFA Graal-Müritz Hotel, Spa & Tagungen
    Kleinwalsertal-Mittelberg
    • IFA Alpenhof Wildental Hotel IFA Alpenrose Hotel IFA Breitach Apartments
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Information security policy

In light of the new technological environment, where the confluence of information technologies and communication is enabling a new productivity paradigm for businesses, Lopesan Hotel Management S.L. is highly committed to maintain a competitive service by offering quality accommodation and catering services, where the development of good security practices is essential to achieve the purpose of confidentiality, integrity, availability, and legitimacy of all managed information.

Consequently, Lopesan Hotel Management S.L., sets out the following terms applicable to the framework of the Information Security Management System (ISMS):
● To protect information assets (both physical and digital) and the technology used for their processing against threats of any nature, in order to ensure the compliance with its confidentiality, integrity and availability.
● To have a systematic set of tested methodologies and practices that increase the resilience of Lopesan Hotel Management S.L. in scenarios of disruptive, undesired disasters and/or incidents. Thus, ensuring the recovery of the operational continuity with the least possible impact.
● To adopt security measures for their systems, from their development and throughout their maintenance, with the aim of reducing the risks of human errors and natural hazards.
● Lopesan Hotel Management S.L. advocates for the health and safety protection of its personnel, as a fundamental of the performance of its activities, achieving safe processes, both for its personnel and for the general public.
● The information processed by Lopesan Hotel Management S. L. will be known only by authorised persons, after being identified at the relevant time and by authorised means.
● The information processed by Lopesan Hotel Management S. L. will be complete, exact, and valid, and the contents provided by data subjects will remain totally unmanipulated.
● The information processed by Lopesan Hotel Management S. L. will be accessible and usable by authorised and identified users at all times and its persistence is guaranteed in any foreseen event.
● Lopesan Hotel Management S.L. guarantees the compliance with any applicable regulations. Particularly, the regulations in force on personal data processing.
Online trust and payment methods
(+34) 902 450 010

“Lopesan Hotel Management, S.L. informs you that if you consent, your e-mail data will be processed to send you our newsletter. You can access, rectify and delete your data, and other rights, as explained in the additional information that you can consult at the Privacy Policy .” By clicking “Send” you state you have read and accept the website Privacy Policy.
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Hotels

Spain
    GRAN CANARIA
  • Hotel Faro, a Lopesan Collection Hotel
  • Lopesan Baobab Resort
  • Lopesan Costa Meloneras Resort & Spa
  • Lopesan Villa del Conde Resort & Thalasso
  • Kumara Serenoa by Lopesan Hotels
  • Corallium Beach by Lopesan Hotels
  • Corallium Dunamar by Lopesan Hotels
 
  • Abora Catarina by Lopesan Hotels
  • Abora Interclub Atlantic by Lopesan Hotels
  • Abora Continental by Lopesan Hotels
  • Abora Buenaventura by Lopesan Hotels
  • FUERTEVENTURA
  • IFA Altamarena Hotel
  • Villas Altamarena
Thailand
    Khao Lak
  • Eden Beach Resort & Spa, a Lopesan Collection Hotel
Dominican Republic
    PUNTA CANA
  • Lopesan Costa Bávaro Resort, Spa & Casino
Germany
    VOGTLAND
  • IFA Schöneck Hotel & Ferienpark
  • FEHMARN
  • IFA Fehmarn Hotel & Ferien-Centrum
  • RÜGEN
  • IFA Rügen Hotel & Ferienpark
  • GRAAL-MÜRITZ
  • IFA Graal-Müritz Hotel, Spa & Tagungen
Austria
    Kleinwalsertal-Mittelberg
  • IFA Alpenhof Wildental Hotel
  • IFA Alpenrose Hotel
  • IFA Breitach Apartments

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Corporate

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CRIMINAL RISK PREVENTION
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Lopesan Hotel Group

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Lopesan Hotel Group / Tourist Intermediary I-0003823.1 Contact: Contact form. Complaint forms available at: C/ Concepción Arenal nº20, 2º Cial., 35006 Las Palmas de Gran Canaria from 8 a.m. to 2 p.m. Monday to Friday.